Who we are
This Privacy Policy describes how Matthews Franchise Law / Matthews Law Professional Group, PLLC ("Matthews Franchise Law," "we," "us," or "our") collects, uses, and protects information in connection with our website at matthewsfranchiselaw.com and related client communications.
Information we collect
We may collect information you provide directly, such as your name, email address, phone number, mailing address, and message content when you contact us through our website or otherwise. For existing or prospective clients who opt in to text messaging, we may collect mobile/SMS numbers and related messaging preferences. We may also collect limited technical information typically generated when you visit our site, such as IP address, browser type, device information, pages viewed, and timestamps from server logs. If analytics tools are enabled on the site, they may collect aggregated usage data.
How we use information
We use the information we collect to respond to inquiries; provide legal services; communicate about appointments, case status, and related matter updates; operate and secure our website; improve our services; and comply with legal and professional obligations. SMS messages, when used, are for informational client communications such as appointment reminders and case/status updates — not marketing.
SMS and mobile information
If you provide a mobile number for our SMS program, we use that number to send informational messages about appointments and case/status updates. Mobile/SMS information will not be shared with third parties or affiliates for marketing or promotional purposes. We may share information with service providers who help us deliver communications (such as messaging platforms), but only as needed to operate the program and subject to appropriate confidentiality obligations.
For messaging details, including HELP and STOP instructions, see our SMS Terms.
Cookies, analytics, and logs
Our website may use cookies or similar technologies as needed for basic site functionality and security. Server logs may record standard technical data about visits. If we use analytics, we use them to understand aggregate traffic and improve the site. You can typically control cookies through your browser settings.
Contact
Questions about this Privacy Policy may be directed to dan@matthewsfranchiselaw.com or 425-202-5615.